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【Hotel cancellation policy 】
In general, the cancelation policy for hotels is as follows:
◆ Cancelations made fourteen (14) or more days prior to the date of arrival will incur a 0% charge.
◆ Cancelations made ten (10) to thirteen (13) days prior to the date of arrival will incur a 30% charge.
◆ Cancelations made seven (7) to nine (9) days prior to the date of arrival will incur a 50% charge.
◆Cancelations made four (4) to six (6) days prior to the date of arrival will incur a 60% charge.
◆Cancelations made two (2) to three (3) days prior to the date of arrival will incur a 70% charge.
◆Cancelations made one (1) days prior to the date of arrival will incur a 80% charge.
◆ Cancelations made less than Check-in Day prior to the arrival date will incur a 100% charge.
If the room you are booking is labeled as non refundable, non cancellable or similar, all cancellations will incur a 100% charge, regardless of the date in which the cancellation is requested.
To cancel, call：(+886)6 2258121#6 and have on hand the following information
Complete name of the traveler
Check-in Date and Check-out Date
Confirmation code (which you received via email)
If you prefer, email your cancelation request to【tndynasty@dynastyhotel.com.tw】with the above mentioned information and the reason for the cancelation.
Your request will be processed and if it complies with the cancelation policies for the reserved service we will refund the corresponding amount to your credit card.
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